Delete your MYCoach+ account

Placeholder: the full text will be published before launch.

You can delete your MYCoach+ account in the app or by email. Deleting it removes your data as described below.

In the app

1. Open the You tab and open Account.
2. Choose Delete account.
3. Confirm.

Deleting in the app is being built and arrives before launch. Until then, use the email route below.

By email

Write to privacy@mycoach-plus.app with “Delete my account” as the subject. Send it from the email address of the account, or tell us how you sign in (email, Google or Apple) and the name on your profile. We may ask you to confirm that the account is yours, and we will tell you by email when it is deleted.

What is deleted

• Your sign-in and your profile, including your username, photo and settings.
• Your diary and everything else stored under your account, including your photos.
• The people you follow and the people who follow you.
• For specialists: your specialist profile, services, listing, verification data and reviews.

What happens to the rest

• Your messages are replaced with a “deleted” placeholder, and your conversations close.
• Your active collaborations with specialists or clients end.
• Records you wrote in other people’s data stay, with you shown as “deleted user”.

What is kept

• Backups hold a copy for a short time. They age out within 30 days.
• A short audit record that an account was deleted, with none of your diary or profile content.

Subscriptions

Deleting your account does not cancel a subscription bought through the App Store or Google Play. Cancel it in the store.